Return Policy

REFUND POLICY

REFUND / RETURN POLICY

(WALK-IN, ON LINE ORDERING AND CALL IN CUSTOMERs)

To provide the best customer satisfaction, we provide the following solutions.  Feel free to contact us if you have any questions regarding the Return & Refund Policy by email at the restaurant.  For an immediate response, please call the restaurant at 954-960-5914. The preparation of your order can begin immediately after your order has been confirmed.  We cannot accept cancellations once your order has been confirmed with the restaurant. 

*FOOD ORDER ERRORS

 If you receive food that is different from your receipt of purchase, we sincerely apologize.  Please call us as soon as you notice that there was an error with your order.  You may come to pick-up the correct food items.

• For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.

*CANCEL ORDER

Sorry, we cannot cancel, refund or give credit if you change your mind or mistakenly order an item after the order is prepared.  We cannot provide any refund or credit for non-food items or beverages.

*FOOD DISSATISFACTION

We prepare our food fresh to order with only the finest and freshest ingredients.  We take great care and pride in all of the dishes we make.  Refunds and / or replacement food are available upon request for orders in which the food is wrong, omitted and under other similar circumstances.  Refunds are not typically provided for food that a guest simply does not like.

*COMPLIMENTARY FOOD

 Sorry, we cannot provide a refund or cash value on any complimentary food.

As a private business, it is the right of the restaurant to deny or refuse service to any customer for any reason.  If a customer abuses any of the Return & Refund Policy, we will not be able to conduct future business with the customer.

*PLEASE NOTE:  we strive to prepare and package our pick up items to preserve the high quality of the food.  Keep in mind the temperature and consistency of some items may vary slightly after being packaged.

* If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund or credit.  If the food has been discarded, repackaged or tampered with and we cannot verify its origin or issue, we cannot issue any discount, refund or credit.  Also, we will only prepare a second food order in all situations.